Question 1

Do I need an appointment?

Accepted Answer

No. Walk in and we'll get to you — most flat repairs are done while you wait, often in under twenty minutes. If you want to be sure we're not backed up, call 778-829-4424 first.

Question 2

How much does it cost to fix a flat?

Accepted Answer

$30, flat rate. That's the price whatever the tire, and most are done while you wait.

Question 3

Can my tire be repaired, or do I need a new one?

Accepted Answer

It depends where the damage is. A nail in the tread can usually be repaired. Damage to the sidewall usually can't be fixed safely, no matter who tells you otherwise. We'd need to see it — bring it in or call and describe it.

Question 4

Do you have used tires?

Accepted Answer

Often, and they're frequently the cheapest way out of a bad tire. Stock changes constantly, so call 778-829-4424 and tell us your size.

Question 5

Are you open on Sunday?

Accepted Answer

Yes — 9:30 am to 12 pm. We're open Tuesday through Sunday, and most statutory holidays too. We're closed every Monday.

Question 6

Are you open on Monday?

Accepted Answer

No — we're closed every Monday. We're open Tuesday to Friday 9:30 am to 7 pm, Saturday 9:30 am to 3 pm, and Sunday 9:30 am to 12 pm.

Question 7

Do I need to book a U-Haul in advance?

Accepted Answer

You don't have to, but availability changes daily and goes fast at month-end. Call to check what's on the lot before you make the trip, or book online for a guaranteed truck.

Question 8

How much is a U-Haul truck?

Accepted Answer

In-Town rates start at $19.95 a day for a pickup, cargo van or 10' truck, plus a per-kilometre charge. Rates are set by U-Haul, not by us, and one-way moves are priced differently.

Question 9

Where exactly are you?

Accepted Answer

3415 Trans Canada Hwy, on the Trans-Canada between Mill Bay and Duncan. We're set back from the road — look for the yellow Xtreme sign on the east side.

Question 10

Do you come to my house?

Accepted Answer

Yes — we offer mobile tire rescue and a VIP valet swap service at your home or workplace. It's a $45 call-out fee plus travel, on top of the standard shop rate for the repair itself. Vehicle needs to be on solid, flat ground — we don't do roadside on the highway shoulder.

Question 11

Do you do brakes, alternators or starters?

Accepted Answer

Yes — general mechanical work is $80 an hour plus parts. Bring your own parts or we'll supply them, and either way you'll know the rate before we start.

Question 12

Do you do oil changes?

Accepted Answer

Yes — $60 plus oil and filter. Bring your own oil and filter or we'll supply them.

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